Notes
Outline
PST’s Deployment Partnering Program
Goal - Improve Organization and Individual Performance
using a ManagePro technology based
Goal>Action Plan>Results “Lean Management” work process
Process –PST provides “Lean Management” coaching and deployment services using a combination of onsite and web/phone conferences to actualize
-  Goal setting
-  planning/working an Action Plan and
-  measuring/responding to Results
Outline
Deployment Phase 1- Laying the Foundation
Create a compelling business case
Identifying what systems, processes and/or tools will be retired
Identifying launch team
Deployment Phase 2 – Building the database structures
Build goal and objective map in support of strategic plan and operations
Establish metrics and action plan to support each top priority objective
Train staff and remove any obstacles to usage
First 90 days of Implementation
Regular focus and practice on working 3 top priority goals
Using the high performance quadrant
Managing Meetings with ManagePro
Quarter’s 2-4 and Beyond
Working in prioritized, 90 day steps toward strategic and operational objectives
Utilization of performance feedback resources in ManagePro
Expansion to other layers of the organization
1.  Assistance with Deployment Phase 1- Laying the Foundation
> Create a compelling business case
> Identify systems, processes and/or tools to be retired
> Identify and support launch team
1.  Assistance with Deployment Phase 1- Laying the Foundation
> Create a compelling business case
> Identify systems, processes and/or tools to be retired
> Identify and support launch team
2.  Deployment Phase 2 – Building the database structures
       > Build goal/objective map in support of strategic plan and operations
       > Establish metrics and action plan to support each top priority objective
       > Train staff and remove any obstacles to usage
2.  Deployment Phase 2 – Building the database structures

PST provides assistance to the management team and deployment sponsor
to ensure the database is laid out correctly.  See checklist below for examples:
3.  First 90 days of Implementation
 
> Regular focus and practice using ManagePro to work 3 top priority goals
3.  First 90 days of Implementation (cont.)

      > Use the high performance quadrant
3.  First 90 days of Implementation (cont.)

 > Manage Meetings with ManagePro
4.  Quarter’s 2-4 and Beyond
   > Working in prioritized, 90 day steps toward strategic and operational objectives
   > Utilization of performance feedback resources in ManagePro
   > Expansion to other layers of the organization
     Use the ManagePro software and PST’s Lean Management technology to put you in the driver’s seat, and get going…
Partnering Engagement Specifics:
Engagement period is for 12 months,  but can be canceled at any time by either partner.  Billing is generated monthly for the previous 30 days.
Phone/web Conference rates are $60/hr for PST staff coaches, $60/hr for technical support, $150/hr for PST consultants, and $200/hr off-site, $250/on-site for services provided by Rodney Brim, Ph.D.  They are billed in 15 minute increments.
Development Phases 1 and 2 are accomplished in collaboration with PST consulting staff, including building the case for change, database development and training.
The “1st 90 Days of Implementation” phase is supported by the initiation of weekly web/phone-based coaching with each key staff member (typically averaging 30 minutes). This frequency changes to a bi-monthly conferences as soon as three consecutive weeks of consistent utilization of the program and process are demonstrated in the area of setting goals, working the plan and tracking results.
Coaching conferences switch to one/month after three consecutive conferences in which effective use of the program and process is demonstrated at the bi-monthly level.  Conferences maintain a  minimum of one/month throughout the reminder of the first year.
Weekly, bi-monthly and monthly sessions are also held with the senior manager/executive (or project coordinator) to review program and process implementation relative to the performance of the organization on targeted objectives, the management staff, and personal use of the program.  These sessions are either onsite or via phone/web conference, as the situation warrants and are conducted with one of PST’s consultants or Dr. Brim.
The conferences and performance reviews are structured around PST’s specific performance checklists and graphs which carefully monitor usage and level of implementation.
For estimating purposes, given a non-web based configuration of a single team of 6-12 members, plan on a minimum of:
$3,000 (10-12 hours of consulting, 12 hours of training) for support in Development phases 1 & 2,
$600/user/year for implementing with each direct report,
technical support, and executive coaching by PST consultants or Dr. Brim in the implementation phase are additional costs and can vary from $260/month to over $2,000/month.
Management/Direct Report Review Checklist:
Senior Executive/Manager Review Checklists: